Payment Terms

These Payment Terms apply to all purchases completed on yverella.shop. By placing an order you accept these payment conditions.

1. Accepted Payment Methods We support major online payment methods available at checkout. All payments must be completed in full before your order is processed for dispatch.

2. Order Total Your order total includes product prices plus applicable VAT and shipping costs which are finalised on the checkout page before payment submission. Please review your full order summary before confirming purchase.

3. Payment Security All payments are processed through secure third‑party payment gateways. Yverella does not store full credit‑card details on our servers.

4. Authorisation and Charging Your payment method will be authorised at checkout; funds will be captured for processing your order. If authorisation fails your order cannot proceed.

5. Pricing Errors In case of obvious pricing mistakes on the website, we hold the right to cancel the relevant order even after order confirmation. We will notify you and process full refund if payment was already taken.

6. Refunds Refunds are issued back to your original payment method in accordance with our Return and Refund Policy. Processing speed depends on your bank or payment‑service provider.

7. Currency All product prices shown on yverella.shop are in Great British Pounds (GBP). Your bank may apply currency conversion fees if your card uses a different currency; these charges are outside our control.

8. Fraud Prevention We may run identity and anti‑fraud checks on orders. We reserve the right to cancel or suspend orders if suspicious activity is detected for your security.

9. Payment Concerns and Disputes If you notice an incorrect charge, unauthorized transaction, or have any payment‑related concern, please contact our customer support team so we can review the issue and provide assistance.

10. Contact Information For questions regarding payments, billing, or order transactions, please contact us:

Brand Name: Yverella Website: yverella.shop Email: hello@yverella.shop Phone: +44 7927 007585

Business Address: 35 The Walk, Roath Cardiff CF24 3AG United Kingdom

Support Hours: Monday – Saturday: 9:00 AM – 6:00 PM GMT Sunday: Closed

We aim to respond to customer inquiries within 24‑48 business hours.