Terms of service

These Terms of Service govern your access and use of the yverella.shop website and all purchases made with Yverella. By accessing our site and placing an order, you accept and agree to these terms. Please read them carefully.

1. General Information Yverella operates the online store yverella.shop.

2. Eligibility You must be at least 18 years old to place orders on our website. By making a purchase you confirm you are legally able to enter binding contracts.

3. Product and Pricing Information We make every effort to present accurate product descriptions, images, sizes and pricing. Despite our best efforts, occasional typographical, photographic or pricing errors may occur. We reserve the right to correct mistakes and cancel orders affected by incorrect pricing. All prices are shown in GBP unless otherwise noted and include applicable VAT for United Kingdom customers.

4. Order Acceptance Receipt of your automated order confirmation email does not guarantee full acceptance of your order. We retain the right to verify information, decline or cancel orders for reasons such as product unavailability, pricing inaccuracies or suspected fraudulent activity. Full contract formation takes place when goods are dispatched.

5. Payment Obligations You agree to provide valid, complete payment details and authorise us to charge the full order amount. All orders must be fully paid before goods are dispatched.

6. Intellectual Property All content on yverella.shop including text, graphics, logos, product photographs and layout is intellectual property owned by Yverella. You may not copy, reproduce, distribute or republish our site content without prior written permission.

7. User Conduct You shall not misuse our website: attempting unauthorised access, introducing malware, submitting false information, or harassing our staff is strictly prohibited.

8. Limitation of Liability Yverella shall not be liable for indirect, consequential or incidental losses arising out of site use or product purchase, subject to mandatory consumer‑protection law in the United Kingdom. Our total liability shall not exceed the price you paid for the relevant order. Nothing in these terms removes statutory consumer rights you hold under UK law.

9. Third‑Party Links Our website may feature hyperlinks to external websites. We have no control over external‑site content and accept no responsibility for third‑party services or policies.

10. Modification of Terms We reserve the right to update these Terms of Service. New versions are published on this page with updated last‑updated date. Continued website use counts as acceptance of revised terms.

11. Governing Law These terms are governed by the laws of England and Wales. Any dispute shall be subject to the jurisdiction of courts in the United Kingdom.

12. Contact Information For questions about these Terms of Service please contact us:

Brand Name: Yverella Website: yverella.shop Email: hello@yverella.shop Phone: +44 7927 007585

Business Address: 35 The Walk, Roath Cardiff CF24 3AG United Kingdom

Support Hours: Monday – Saturday: 9:00 AM – 6:00 PM GMT Sunday: Closed

We aim to respond to customer inquiries within 24‑48 business hours.